1. General Information
WordPress themes by LilyTurf Themes will work at least with the latest version of WordPress and are compatible with modern browsers. If you wants to know more about our products then contact us at any time through email, online support sytem or through our forum – we’ll be more than happy to answer your questions as soon as possible.
2. License & Copyright
WordPress themes by LilyTurf Themes are licensed under the GNU general public license. You are authorized to make any necessary modification(s) to the themes to meet your personal needs and requirements. The themes may be used on multiple personal and commercial websites. Images used for demonstration purposes in theme demos are copyrighted to their respective owners and are licensed for commercial use, adaption, modification or building upon. These images are not included with the purchase and download of WordPress themes by LilyTurf Themes.
3. Purchases & Payments
LilyTurf Themes is a reliable and authorized seller of digital products with focus on safe, secure internet sales and fulfillment. After your payment has been successfully processed, you will receive an email from us with your invoice and download link.
LilyTurf Themes offers fast and reliable theme support to verified customers who have purchased WordPress themes. In case you need assistance with your WordPress theme, you can find our documentation and answers to frequently asked questions in the support center. In addition, you can send support requests to our support team and these requests usually will be answered within 1 hours. Theme support does not include individual theme customizations, that would require the modification of core theme files or custom code. In case you need theme customizations or custom development, it is possible to request a free quote based on your personal needs and requirements.
During the order process, you are required to provide accurate personal information which will only be used to process and complete the order/payment.
6. Refund Policy
WordPress themes by LilyTurf Themes are non-tangible, digital goods and because of the nature of these products there are very few instances where a refund is given. If you feel that your theme is not functioning as advertised, please contact us with detailed information about your issue. From there, we’ll have a review process to determine if the theme is not delivered as promised. If we find that the theme is not working or functioning within a clean WordPress environment without the influence of 3rd party plugins, it will be fixed (refund will be given only if we can’t fix it). We encourage you to check the theme demo before purchasing a theme to determine if the theme meets your requirements. Refunds won’t be granted if the theme has been downloaded and is working as advertised. Purchases older than 14 days will not be refunded.